Tax Aid Information
These services are not offered at the library. Call the information below. All information is tentative, and locations can be updated at any time. For more information on requirements and service options, please contact each organization by their phone numbers below.
AARP Tax-AidE
What you need to know
- Provides in-person and virtual tax assistance to those who qualify, free of charge.
- Limitations include those who are over 50 and have low to moderate income.
- You do not need to be a member to use this service.
- Appointments are required.
- More information can be found here: taxaide.aarpfoundation.org
AARP Locations
Find other AARP locations at this link.
|
Arlington Heights Memorial |
Arlington Heights Senior Center |
|
Deerfield Turner Center |
Library Frisbie Senior Center |
|
Mount Prospect Village Hall |
Palatine Public Library |
|
Harper College Learning and |
Wheeling Township Hall |
IRS-Volunteer Income tax assistance (VITA) and tax counseling for the elderly (TCE)
The VITA program is similar to the AARP program, but focuses on (and may be limited to) the following:
- People who generally make $67,000 or less
- Persons with disabilities
- Limited English-speaking taxpayers
The TCE program offers free tax help, particularly for those who are 60 years of age and older, specializing in questions about pensions and retirement-related issues unique to seniors.
The information provided below, including hours of operations and languages, is provided to the IRS and subject to change. Please contact the site to confirm.
VITA/TCE Locations
Find other VITA locations here: freetaxassistance.for.irs.gov/s/sitelocator or call 800.906.9887.
|
Center of Concern |
Lake Forest College |
Additional Alternatives
Low Income Taxpayer Clinics
Low Income Taxpayer Clinics (LITC) assist low-income individuals who have a tax dispute with the IRS and provide education and outreach to individuals who speak English as a second language. Services are offered for free or a small fee. More information can be found here: taxpayeradvocate.irs.gov/about-us/low-income-taxpayer-clinics-litc
230 S. Dearborn St.
Room 2820, Stop-1005 CHI
Chicago, IL 60604
The Taxpayer Advocate Service (TAS) phone: 877.777.4778
Ladder Up Tax Assistance Program
The Ladder Up Tax Assistance Program (TAP) provides free basic tax return preparation for families earning up to $40,000 and individuals earning up to $30,000 per year. Ladder Up support for over 115 languages, including American Sign Language, and help for those with limited English proficiency.
More information about Ladder Up: ladderup.org/our-services/tax-assistance
Multiple locations are available. Location map: ladderup.org/locations
Phone: 312.409.1555
Translation Tax Assistance
Additional organizations that offer language assistance. Organizations are also located throughout the document.
Alianza Hispana
Includes a cost. They offer translation services in Spanish.
alianzahispanainc.com
27 North Elmhurst Road
Wheeling, IL 60090
Phone: 847.537.1400
Illinois Department of Revenue
Provides free language services assistance by phone. Representatives are available Monday through Friday, 8 am-5 pm.
Phone: 800.732.8866 or 217.782.3336.
Ladder Up Tax Assistance Program
Ladder Up support for over 115 languages, including American Sign Language, and help for those with limited English proficiency.
More information about Ladder Up: ladderup.org/our-services/tax-assistance
Multiple locations are available. Location map: ladderup.org/locations.
Phone: 312.409.1555
Low Income Taxpayer Clinics
Low Income Taxpayer Clinics (LITC) educate low-income and ESL taxpayers about taxpayer rights and responsibilities.
More information can be found here: taxpayeradvocate.irs.gov/about-us/low-income-taxpayer-clinics-litc
230 S. Dearborn St.
Room 2820, Stop-1005 CHI
Chicago, IL 60604
The Taxpayer Advocate Service (TAS) phone: 877.777.4778
United States Tax Services
Includes a cost. They offer translation services in Lithuanian, Romanian, Russian and Ukrainian.
unitedstatestaxservices.us/
800 East Northwest Highway Suite 1090
Palatine, IL 60074
Phone: 800.913.0809
Online Alternatives (conditions and limitations may apply)
IRS Free File
Free online tax software, including filing and refunds, for adjusted gross income (AGI) below $89,000.
More information and list of all software options are at irs.gov/filing/free-file-do-your-federal-taxes-for-free.
IRS Interactive Tax Assistant
Automated answers to common tax questions are available at irs.gov/help/ita.
MyFreeTaxes
Free online tax software, assistance available through nonprofit VITA partners.
myfreetaxes.com. Contact 866.698.9435 for support.
MyTax Illinois
Free online forms and filing for Illinois state taxes are at mytax.illinois.gov.
Phone Based Alternatives
The Illinois Department of Revenue provides assistance by phone, at 800-732-8866 or 217.782.3336. Representatives are available Monday through Friday, 8 am – 5 pm.
Over-the-phone translation services are available. Their TTY (telecommunication device for the deaf, hard-of-hearing, or speech impairment) number is 800.544.5304.
Email Based Alternatives
The Illinois Department of Revenue provides assistance by email through the email addresses listed below.
|
Business Income Tax or |
|
|
Individual Income Tax |
|
|
MyTax Illinois Help |
|
|
MyDec (Online Real Property Transfer Tax) Help |
|
|
Order Forms |
|
|
Power of Attorney |
REV.POA@illinois.gov |
|
Sales Tax |
|
|
Sales Tax Exemptions |
IRS Free Fillable Forms
Simple online forms and filing without significant software assistance are here.